Because of this, I've found it prudent to frequently proactively check flight status, and to use sources such as FlightAware, Flight Tracker and Google since the Southwest website is also often not updated with the latest info.Southwest Airlines flight status tracker live No.
This is, sadly, a point where Southwest fails more often than not. I've tried using all options - text, phone and email - and none seem to work any better than others. I often never receive them at all, or sometimes receive them hours later, following the affected flight. Unfortunately, Southwest has never been good at flight change notifications. On another occasion, I found out my flight was delayed only after opening the SWA app on my phone. I've been flying with SWA for years, it seems like lately I've not been getting flight status change notifications.
#SOUTHWEST AIRLINES FLIGHT STATUS UPDATE#
I think that field should auto populate (with the option to update as needed), since my contact info is static. c) YOU ALWAYS need to input your (how do we contact you" information is really what I meant. Then when booking a flight, the passenger and payment information page should auto populate:ī) the secure traveller information (if you have any)Ĭ) YOU ALWAYS need to input your (how do we contact you" informationĭ) payment method should show your saved credit cardĮ) "send your receipt" should auto populate with your profile listed for the feedback. To verify this, log on to you SW account, and move down the left side of the ensuing page to "my preferenes" "personal" to verify your information (be sure to look at both profile and notify). It happens.Ģ) If you have your profile properly entered on the website, it should auto populate when you book a flight. Sometimes that is only hours before flight time for example if the aircraft it plans to use can't get to your airport or if the crew scheduled to fly the plane get there either. Well you asked about two different things.ġ) the airline cancels a flight when it knows it won't be able to fly it. I can understand if I want share my itinerary with others, but for me its always the same email, every single time. In addition, why is it that every single time I book a flight, I have to input my contact info!? I fly almost monthly with SWA, I'm logged into my SWA account, and every single time it asks me to enter an email addres where to send the flight info. I submited an SR# inquiry to SWA over two weeks ago about my Lyft fee, and have yet to hear back from CS. The annoying part is that I'm now stuck with paying Lyft $60 for a wasted round trip to MDW! I know the weather is uncontrollable, but SWA should be able to make a go/no-go decision based on weather earlier than 1 hour prior to departure before people start heading to the airport! Who knows if it was cancelled right after I arrived at the airport or if it was cancelled earlier in the day I was never notified. The gate agent was able to book me for a flight the next evening. I never got a notification on my phone! Why? It was only then that I was told my flight had been cancelled.
When I arrived (an hour before departure), I tried to pull up my boarding pass, to which it directed me to see a counter agent. I made sure to check the status of my flight during the drive to the airport. I hopped into a Lyft and rode to MDW from downtown. Due to weather conditions my flight was cancelled, only I never got any sort of notification from SWA. A couple of weeks ago, I had a flight scheduled out of Midway.
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